This Privacy Policy describes how we treat the information and data you share with us to enable you to make the best use of our services. Our company, LAUNCHI LLC with its registered office at 16192 Coastal Hway, 19958, Lewes, Delaware USA, operates a website at lovevalleyita.com (“Platform”).
We will process your personal data provided to us or otherwise in our possession in the manner and for the purposes set forth in this Privacy Policy. We collect and process your personal data in accordance with applicable data protection legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council, the General Data Protection Regulation (“GDPR”), and any other applicable local data protection laws.
This Privacy Policy applies to users of our Platform. We encourage all of our users to read the Privacy Policy carefully. We want to provide you with all information in as understandable a manner as possible. However, if anything is unclear, we will be happy to explain any terms or passages contained in this Privacy Policy.
1. Who is the controller of your data?
The data controller of your personal data is LAUNCHI LLC (“Company” or “we”).
If you have a request regarding the processing of your data or if you wish to exercise your rights under Clause 4 below, please email us at supporto@lovevalleyita.com.
2. Who is responsible for processing your data?
We process your personal data only to the extent determined by the services we provide to you (i.e. running the Platform) or other related processing purposes, as specified below.
1 We use your personal information to provide you with the information, products, and services you request or purchase from us when you shop online.
In this context, we use your personal data in order to process your purchase orders and payment transactions, and to handle your deliveries, complaints, returns and refunds securely and efficiently. Purchase order and payment data collected for the above purposes will also be used, subject to certain conditions and limitations, for marketing, business development and analytics purposes and to detect fraud and theft in connection with online sales and to comply with applicable laws; such data is necessary to process your purchases on the Platform (together “Personal Data”); when it makes products and services available to you LAUNCHI LLC will process your Personal Data necessary to enter into a contract with you and to fulfill any obligations arising from that contract, whether the contract relates to a purchase order and payment, or to the use of other services provided by us or by third parties.
For the purpose of identifying and contacting you when an item for which you have registered to receive information is again available for purchase, we use legitimate business interest as the legal ground for processing.
Personal data obtained directly from you when you place a purchase order, make a payment, or use another of our services will be used only to the extent necessary to process the order and provide the requested products and services.
2 Whenever you place a purchase order, make a payment, return a product, or subscribe to a financial service, we use your personal data to verify your identity and ability to enter into a contract, the accuracy of the financial information you provide to us, to conduct fraud checks, or to prevent other illegal activities.
3 We may contact you through electronic means (e.g., e-mail) to promote our services even without your consent. However, you can opt out of receiving these types of marketing communications at any time (e.g., you can opt out of receiving such messages - this option will be included in each newsletter).Your contact information will be processed for the duration of the contractual relationship, unless you object.
In other cases, such as in the case of marketing communications for other services or if we send personalized messages based on your special interests and needs, we may process your personal data based on your consent.
Your personal data will be processed for the duration of your consent.
4 In order to ensure the security of computer systems and networks, we may process the following information: user name, password, logs and cookies (more information in Article 9) and automatically generated information (e.g., the type of device used, the IP address of the device, the operating system used, the browser software used). The legal basis for such processing is our legitimate interest or that of third parties. Personal data will be processed for the duration of the contractual relationship.
5 In addition, we may process and retain some of the above data (e.g., payment data) in light of potential future claims. This processing is based on our legitimate interest or that of a third party, as we may need to retain evidence for potential disputes that may arise. Personal data will be processed for the period necessary to achieve this purpose, but no longer than ten years from the beginning of the statutory limitation period in each specific case.
4. With whom do we share your personal data?
We share your personal data within LAUNCHI LLC whenever necessary to achieve the intended purpose. For the same reason, we also share personal data with vendors who perform certain tasks on our behalf, such as order fulfillment and payment processing. LAUNCHI LLC is always fully responsible for its suppliers.
From time to time we may also share personal information with independent third parties, such as electronic communications providers, banks, and postal services. Please note that many of these recipients have an independent right or obligation to process your personal data in their own right.
Except as explicitly stated herein, we never pass on, sell or exchange your data to third parties.
4. What are your rights in relation to processing?
Right of access:
You have the right to request information about the personal data we hold about you at any time. Contact Customer Service and we will provide you with your personal data via e-mail.
Right to portability:
Whenever LAUNCHI LLC processes your personal data, by automated means based on your consent or agreement, you have the right to obtain a copy of your data transferred to you or another party. This includes only the personal data you have provided to us.
Right of rectification:
You have the right to request rectification of your personal information if the information is incorrect, including the right to have incomplete personal information completed.
If you have a LAUNCHI LLC account, you can edit your personal information on your account pages.
Right to Deletion:
You have the right to delete your personal data processed by LAUNCHI LLC at any time. Your request may be hindered if any of the following situations occur:
*You have an ongoing issue with Customer Service.
*You have an open order that has not yet been shipped or partially shipped
*You have a balance with LAUNCHI LLC, regardless of the payment method
Right to object to processing based on legitimate interest:
You have the right to object to the processing of your personal information based on LAUNCHI LLC's legitimate interest. LAUNCHI LLC will not continue to process your personal data unless it can demonstrate legitimate grounds for processing that override your interests and rights or because of legal claims.
Right to Restriction:
You have the right to request that LAUNCHI LLC restrict the processing of your personal data under the following circumstances:
* If you object to processing based on LAUNCHI LLC's legitimate interest, LAUNCHI LLC must restrict processing of that data pending verification of the legitimate interest.
* if you claim that your personal data is incorrect, LAUNCHI LLC must restrict processing of such data pending verification of the accuracy of the personal data.
* if the processing is unlawful, you can object to the deletion of your personal data and instead request the restriction of the use of your personal data
* if LAUNCHI LLC no longer needs the personal data, but it is required by you to defend legal claims.
How do you exercise your rights?
We take data protection very seriously. If you would like to exercise your rights above or if you have any questions about our privacy policy or the processing of your data, you can contact us at any time at supporto@lovevalleyita.com.
If you have a LAUNCHI LLC account, you can exercise your right of access, portability and rectification on your account pages, where you can also delete your account.
LAUNCHI LLC
Registered office: 16192 Coastal Hway, 19958, Lewes, Delaware USA
Registered in the United States Of America.
A list of directors is available at the registered office.
COMPLAINTS TO LOCAL AUTHORITIES IN THE EU
In addition, if you believe your rights have been violated, you have the right to file a complaint with your local data protection authority or seek redress in court. See also here for an overview of local authorities.
5. How long do we keep your personal data?
In addition to the retention periods set out above in this Privacy Policy, we retain your personal data for a period of time no longer than is necessary for the purposes of the processing in question, i.e. as required by law, for the period of performance of the contractual relationship, and in some cases where we have a legitimate interest in retaining your data longer in light of our legitimate interests.
However, we may continue to use and store your data for other purposes.
In addition to the above, for purposes of compliance with laws, we are obliged to continue to store and sometimes use your purchase order data to comply with applicable tax and accounting legislation and to protect consumer rights.
6. How do we process and protect your personal data?
We process your personal data through our Platform. Your personal data is processed electronically by automated means and stored in our computer systems; your personal data may also be stored in mirrors or on backup servers.
For the protection of your personal data we have taken appropriate security, administrative, physical and technical measures to keep your personal data secure at all times and protect it from accidental or unlawful loss, access, transfer or destruction or any other misuse. All persons who have access to your personal data are bound by legal or contractual obligations of confidentiality.
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7. Changes to the Privacy Policy
Substantial changes we may make to this Privacy Policy in the future will be notified to you via an email or on our Platform, as appropriate. You are also advised to review this Privacy Policy periodically for any changes.